Denman Islanders Report Slow Internet Speeds and Seek Discounts

infrastructure · March 2018 · Denman Island

Several Denman Island residents reported internet download speeds slower than their bills indicate, with some speeds under 1 Mbps. Community members shared tips on how to test speeds and negotiate discounts with Telus, including asking for loyalty agents and threatening to cancel service.

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Sources

  • “Many islanders could be overpaying for their internet... At 7.25pm on this Sunday night, I got a download speed of 0.97 Mbps... Others who got discounts said to ask for a 'Loyalty Agent.'” — The Islands Grapevine – March 15th, 2018 (March 15th, 2018)

Compiled from public community sources; we report the subject under discussion, not opinion. Report a correction.